Sim only plan cheaper on compare sites ?

[Farranowen92]

Hi I have come to the end of my contract and upgrade to a sim only plan, I opted for the tasty 100GB 12month plan for £20 PM. Thought I would browse sim only plans on compare sites after my purchase (stupidly), o2 are on every site offering a 100gb 12 month sim only deal of £15 ?

[Cleoriff · Accepted solution]

@Farranowen92 

If you are within 14 days of taking out the contract you can cancel if you think you can get a better deal elsewhere, O2 wont pricematch so it's up to you.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Farranowen92]

Yeh thats not the point I'm making, thought being loyal customer's would get you the deals ?

Thanks for the info ill go for the number 🤘🏻

[pgn]

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@Farranowen92 wrote:

Yeh thats not the point I'm making, thought being loyal customer's would get you the deals ?

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You have to remember: this is O2 we're talking about... 🤣

I'll go where I can get the best deal whilst staying with O2, as their signal is best where I live. I've used a 3rd party reseller in 2 out of every 3 upgrades, because I can get what I want at a price, sometimes with cashback, that I can afford. Customer Loyalty means little these days, sadly. Good luck with the number, best time to call is about 08:15 to avoid getting dropped off the queue, @Farranowen92.