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Sim card

CarlaT91
Level 1: Joiner
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I have just had a new phone delivered do I have to use the sim card provided or can I place my current sim card straight in. Same number just upgrade on device

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MI5
Level 94: Supreme
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@CarlaT91 

Use your current sim unless your new phone is 5g and you are in a 5g area.

If so, just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151847 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@CarlaT91 

Use your current sim unless your new phone is 5g and you are in a 5g area.

If so, just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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