Roaming charges in Europe

[Kitcorner]

hello. I’ve been in Greece for the past week but have been charged £4.99 on 5 out of the 7 days… I’m guessing my phone connected to a non-European network on these days. Is it possible to speak to someone to get these removed or am I just wasting my time trying?! It seems impossible to actually talk to anyone now, digitally or otherwise!!

[Bambino · Accepted solution]

@Kitcorner You may be connecting to a non-EU network. See this link: 

Using your phone abroad | International | O2

You can try to reach O2 through social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)