Replacement Sim

[Ryan44]

I've been sent a new sim (as last one stolen) they said it would work as soon as I put it in but nothing? 

[jonsie · Accepted solution]

O2 need to remove the lost/stolen restriction on your account

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202