@Ellisellis6
If you upgrade, your number automatically transfers across.
If you take a new contract, you'll need to call customer service to migrate your number from old to new account Guide: Coronavirus Community Help and Support
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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