Phone not registered

[Vusie]

Hi when I make calls phone says not registered on the network what can I do. 

[Bambino · Accepted solution]

@Vusie Call customer service using Skype: Guide: A Guide to Skype 
Call 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Breanna]

Hi @Vusie were you able to get this sorted?