Payment

[AnnieMac]

I have paid my bill before my direct debit was due, but you have taken my payment from my direct debit which has made me overdrawn can this be paid back to my bank please 

thank you 

Ann McLoughlin 

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

[Enlli]

The way the banking system works you need to pay five to seven days before the Direct Debit goes out if you wish to stop the payment