Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Virgin Switch Over Nightmare

I need help! I am trying to change my daughters monthly package, which is in my name and I pay for. I have logged in to my O2 account and it says there are no packages available. I have tried logging in to the Virgin\O2 login (just under the O2 login...

Successful payment, no tariff change

I’ve just paid for a new rolling plan, it’s told me there was an error, and it’s took the money out of my account without changing my tariff.

Resolved! Leave o2

Hi id like to cancel my sim only plan

volt on data plans for galaxy watch 7

hello i hope someone can shed some light on my situation i ordered a samsung galaxy watch 7 4g 44mm 2 weeks ago along with a data rolling plan of 1gb per month with the understanding of getting volt to double the data to 2gb as promoted in the promo ...

How to install eSim to my new device

Previously had a Pixel 7 Pro on a 24 month contract using an eSim. I now have a 16 Pro Max and have switched to a 12 month SIM only package, when I signed up to this package I selected the options for eSim and use on an Apple device. I am trying to i...

Resolved! leaving o2

The website if very unhelpful when it comes to working out how to leave O2. Please advise if I need to give notice as the dates I've put in for leaving bring up the same final figure regardless of if I put today or in a months time!

Refund

I have £8.13 credit on my account and would like a refund

Resolved! Age restricted

Na

Payment

I have paid my bill before my direct debit was due, but you have taken my payment from my direct debit which has made me overdrawn can this be paid back to my bank please thank you Ann McLoughlin

Resolved! Canceling contract while abroad

I'm abroad for 4 months. I've bought a local sim which is much cheaper than using the o2 International plans. I want to cancel my o2 contract for now so I'm not paying my o2 bill for the next 4 months while I'm not using it, but I don't want to leave...

O2

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