on 15-01-2024 12:53
My monthly bill has been taken out of my bank but no top up has been added and saying I don’t have a plan with 02
on 15-01-2024 12:55
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or call 4445
Thanks