Pause or reduce payments

[Dale1]

I will be away from uk for 3 months so will not use calls/data etc via my allowance only through WiFi is there any way you can reduce my payments as I won’t be using my allowance?

[Cleoriff]

Hi @Dale1 

Sadly not. O2 do not allow a pause or stop for any contract. You could speak to them about Flexing your tariff, although it won't be for the length of time you need

https://www.o2.co.uk/refresh/flexible-tariffs

Just to add, this isn't customer services you are talking to, it's a community forum.

Welcome anyway 

[Anonymous]

Only way you could reduce your payments is if you pay off what you owe on your contract & go into a classic payg sim 

[MI5]

If you are going to another EU country you can use your allowances as you would do at home, subject to O2's fair use policy, but for 3 months you should be fine.