Solved: Pac code

Anonymous · ‎08-03-2017

I need a Pac code to change to a provider that gives me a signal where I live.

MI5 · ‎08-03-2017

Hi @Anonymous

You need to ask customer services for your PAC.

If you are on contract you can call or use live chat but if on PAYG you must call.

Contact details here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-03-2017

Hi @Anonymous

You need to ask customer services for your PAC.

If you are on contract you can call or use live chat but if on PAYG you must call.

Contact details here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎08-03-2017

Hi @Anonymous You need to contact customer services, Though live chat can give you a PAC if on contract/....

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Cleoriff · ‎08-03-2017

Incidentally. Try a few PAYG sims from different providers. This will ensure you get good network coverage before you commit to buy...

Veritas Numquam Perit

MI5 · ‎08-03-2017

@Anonymous Have you already checked for a suitable network to change to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-03-2017

terible service on line for an hour refused to supply PAC code

MI5 · ‎08-03-2017

They can't refuse - what reason was given?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-03-2017

refused to give online insisting it was text (NOT) also refused via shop .. BUT just refused for the last hout online -- have noved to a much cheaper provider

Anonymous · ‎08-03-2017

sorry for spellingjust angry

More info

MI5 · ‎08-03-2017

Shop can't do it but if you called in they should email it to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Pac code

3G switch off

no service after porting number

Phone Upgrade

O2 Travel Inclusive Zone

Device plan ended