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Not received my upgrade

N1k2new
Level 1: Joiner
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on ‎18-12-2023 22:14

on ‎18-12-2023 22:14

Evening all I have ordered a replacement upgrade on the 23rd of November I have not received after many calls back and forward to 02 I still have no phone. It is currently with dpd assumed lost they have been looking for about 12 days now. Any help anyone thanks 

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MI5
Level 94: Supreme
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on ‎18-12-2023 22:22

on ‎18-12-2023 22:22

@N1k2new 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 Or you can call sales on 0800 081 0255
Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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on ‎04-01-2024 21:24

on ‎04-01-2024 21:24

Did you ever manage to resolve this problem @N1k2new ?

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