New contract

[Melissa08]

Hi.

I’m with o2 now and have been for many years now. I’m looking to get my daughter a phone and wondered if I can get something for her on contract under my current contract or if not take one out on my name for her.

[MI5 · Accepted solution]

@Melissa08 

You can do this in store, online or by calling O2.

All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[madasaf1sh]

@Melissa08

You can add another handset to your contract , just go to the o2 shop and select a handset and then follow the instructions.

Just to make you aware you will be credit checked for this second line, and it will be in your Name.

[MI5]

@Melissa08 

Just make sure you don't upgrade your current contract.