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Network security key

Alpal
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I need a network security key to use my data to work from home during Coronavirus
Message 1 of 14
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13 REPLIES 13

Alpal
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Any help please?
Message 2 of 14
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Cleoriff
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@Alpal 

I'm not sure why you would need a network security key to work from home?

Loads of people are with O2 and are working from home. I haven't heard them ask for this before.

Anyway, I'll mention @MI5 , @pgn @gmarkj @madasaf1sh who are working from home and see what they have to say.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 14
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Alpal
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Thank you, I have been issued with a new laptop and its asking for a network security key to link up
Message 4 of 14
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Cleoriff
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I'll ask our managers then @Marjo @Martin-O2 ?

Until someone else comes online, you will have to wait a while @Alpal 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 14
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MI5
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Sounds like the laptop is asking for your WiFi password.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 14
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madasaf1sh
Level 78: King of Kings
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@Alpal

What are you trying to connect to?

Are you trying to tether to your mobile or use your home wifi?
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 14
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Cleoriff
Level 94: Supreme
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@MI5 wrote:
Sounds like the laptop is asking for your WiFi password.

I thought exactly the same @MI5  but wasn't confident enough to say that. I also spoke to my other half and he said the same. This is the first time I've heard anyone ask for Network security key.

Veritas Numquam Perit

Girl in a jacket
Message 8 of 14
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MI5
Level 94: Supreme
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It won't be anything to do with O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 14
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madasaf1sh
Level 78: King of Kings
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@Cleoriff, i think this is his home wifi / mobile wifi, so lets see what the user comes back with
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 10 of 14
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