on 19-01-2023 09:55
Hello just out of curiosity my phone service been stopped this week due to missing payment on my bills this month because of personal circumstances,let’s say I pay t end of this month would they reinstate my phone service back?
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on 19-01-2023 09:58
You need to urgently get in touch with the Payment Management team @Ozie.
o2 are very quick to pass your account to debt recovery which will have a massive impact on you and your credit rating.
If you can, call them on 202 from your o2 phone, or directly on 0800 902 0217.
If you need to, you can call the 0800 number using the Skype app as it is a freephone number.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-01-2023 09:58
You need to urgently get in touch with the Payment Management team @Ozie.
o2 are very quick to pass your account to debt recovery which will have a massive impact on you and your credit rating.
If you can, call them on 202 from your o2 phone, or directly on 0800 902 0217.
If you need to, you can call the 0800 number using the Skype app as it is a freephone number.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here