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My Mum's Dorro Phone P&G

Anonymous
Not applicable

I bought my then mum & dad a Dorro phone some time ago now for their convenience ... att my mum said 'We don't want it, here have it back'

In time both of them got to use the device with confidence ... even sometimes sorting out problems using the instruction booklet in the box

Att it was 'golden' because when mum was out-&-about in town, if dad needed her or mum say had an acccident / fall then she could contact dad ... mindst you, she didn't like answering the phone in public & comlained about the noise it made when in her handbag ... I decided not to bother teaching them texting even though it would have been convenient ... could not get mum to get her round that if I ring her it cost's me nothing as both of us are on O2 ... she got used to going into the O2 shop in town to top up

However, since dad died January last year, well the phone is 'disconnected' ... she most probably has not been putting it on charge regularly ... & ... not using the Dorro at least once a month ... both my tech savvy brother-in-law & the staff at the O2 shop had a right old job on to get the phone in correct working order once before

Mum is only alone in her own home generally speaking ... but ... she went to church recently all on her own ... & ... luckily the lady Revered helped across a nasty road junction outside the front of church ... imhho mum needs the phone if she's going to trip out by herself now & in the future

Can the Dorro be got in order again ? ... I'll be the one to have to convince mum, once again, for her own safety, she needs to be able to use the mobile phone

Cat

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MI5
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The easiest way would be to get a new payg sim from the o2 shop which will have a new number- won't matter as long as you have it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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Ps it must be used to make a call at least once every 6 months to keep it active too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

Thank you @MI5

I'll get mum's phone ... & ... have the staff at the town's O2 shop to do it for me ... then write down the new Dorro number for my mum Thanks!

Cat

 

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MI5
Level 94: Supreme
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Replace it in your own phonebook too wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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