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Move from contract to SIM only

Smithee
Level 1: Joiner
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Hi 

 

My contract is due to end 24/02/22 and I would like to go to a SIM only deal.  I've only ever been on contract so have ended up a little confused.

 

I've looked at the tariffs offered via the upgrade option in My o2 but they are pretty much the same as my current tariff now (which is also paying off the handset) and have less data!  The cheapest (and most appropriate) deal I found is through MoneySuperMarket.  

 

Am I right in thinking if I purchase from MoneySuperMarket, it won't be considered an upgrade (even though clicking their link takes me to the o2 page and puts it in the basket there)? And in that case, do I need to do anything to cancel my contract or will that happen automatically on the 24th?

 

In any event, I'm assuming I would have to do the sim swap thing to get my existing number on the new sim?

 

Thanks in advance!

 

 

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MI5
Level 94: Supreme
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@Smithee 

The link from MSM takes you to O2 where you can just upgrade as if you were doing it directly with O2.

No messing about required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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@Smithee 

 

Your current contract will not end automatically on the 24th, and it will roll onto a sim only. 

You would have to sign up for a new contract via MoneySuperMarket, and pass all the credit checks etc, and once you have your new sim, contact o2, and migrate the number across full details are here Guide: Migration & porting into O2

 

If you do it before the 24th you may be charged for any minimum term left.

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 152227 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

@Smithee 

The link from MSM takes you to O2 where you can just upgrade as if you were doing it directly with O2.

No messing about required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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