I am not receiving any SMS messages. There is a problem from 02 side I think.

[WesMike]

I am using my 02 UK number for some validation actions online. But my phone is no longer receiving them.

Can you advise? I am based in Turkey and using my home wifi. 

I pay a monthly sim card tarif. It is an iphone6. 

The last SMS I received was on 29 May 

Thanks

Michael Wescombe

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Cleoriff]

@WesMike 

How long have you been in Turkey?

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2