Solved: Help o2 ruined my credit file

Tinkerbell87 · ‎21-10-2022

I need some help massively so 02 placed my accounts on hold due to been away abroad and been robbed. My accounts frozen by the bank etc and was really understanding about it as was everyone else. Looked at my credit file tonight and they have reported me for a late payment they are the only colony’s to do this after years of rebuilding my credit file after abusive ex partner who ruined it I am devastated. This has been out of my control and it’s now causing distress I cannot believe it I’m heartbroken to say the least. Can anyone help?

MI5 · ‎21-10-2022

@Tinkerbell87

O2 are very strict about this, but you need to contact:

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-10-2022

@Tinkerbell87

O2 are very strict about this, but you need to contact:

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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