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Frustrated changing billing date on O2 website

Oldboy639
Level 1: Joiner
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Why can't I change my billing date via the 02 website or app? What a pain it is. 

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madasaf1sh
Level 78: King of Kings
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@Oldboy639 

 

The reason is it affects more than just your billing date, and its never been available on o2 or any other network via a none customer services channel as far as Im aware.


But this can be done by calling customer services on 202 from your o2 phone or 0344 809 0202 from any other phone.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12181 Posts
  • 70 Topics
  • 3246 Solutions
Registered:

@Oldboy639 

 

The reason is it affects more than just your billing date, and its never been available on o2 or any other network via a none customer services channel as far as Im aware.


But this can be done by calling customer services on 202 from your o2 phone or 0344 809 0202 from any other phone.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
388 Views