on 10-05-2023 15:39
I purchased a new Galaxy A54 last week and was told they came with free gift of wireless ear buds, but I have not recieved any link/code for me to claim them yet (it has been 7 working days). Is there a link I am missing/need to have to be able to claim these?
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on 10-05-2023 15:55
You need to wait 30 days to get sent the code.
Buy a Samsung Galaxy S23 Ultra or Samsung Galaxy S23 ("Qualifying Purchase") direct from O2 between 13 April 2023 until 10 May 2023 and claim one pair of free Galaxy Buds2 Pro (“Gift”) Gift value worth £219. Gift value based on price of Galaxy Buds2 Pro on the Samsung.com/UK website and correct as of 13 April 2023.
Customers who purchase the Samsung Galaxy S23 Ultra or Samsung Galaxy S23 ("Qualifying Purchase”) will receive an SMS containing a unique voucher code of that value of £219 after 30 days of purchase date. After voucher code received, add the Galaxy Buds2 Pro to your basket by selecting pay in full option. Within the basket paste your unique voucher code into the ‘Got a promo code?’ section for discount to be applied. Discount can only be applied to the cost of the Galaxy Buds2 Pro. Voucher code expires on 5 July 2023.
Voucher code can only be used once, in a single transaction. One voucher code per transaction. One claim per customer. To qualify for the Gift, you must not change your device within the first 14 days. Subject to availability, while stocks last. No cash or alternatives. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Gift as a bundle. If you return the Qualifying Purchase without the Gift, you will be charged the standard retail price for the Gift. Terms apply, see o2.co.uk/terms.
on 10-05-2023 15:55
You need to wait 30 days to get sent the code.
Buy a Samsung Galaxy S23 Ultra or Samsung Galaxy S23 ("Qualifying Purchase") direct from O2 between 13 April 2023 until 10 May 2023 and claim one pair of free Galaxy Buds2 Pro (“Gift”) Gift value worth £219. Gift value based on price of Galaxy Buds2 Pro on the Samsung.com/UK website and correct as of 13 April 2023.
Customers who purchase the Samsung Galaxy S23 Ultra or Samsung Galaxy S23 ("Qualifying Purchase”) will receive an SMS containing a unique voucher code of that value of £219 after 30 days of purchase date. After voucher code received, add the Galaxy Buds2 Pro to your basket by selecting pay in full option. Within the basket paste your unique voucher code into the ‘Got a promo code?’ section for discount to be applied. Discount can only be applied to the cost of the Galaxy Buds2 Pro. Voucher code expires on 5 July 2023.
Voucher code can only be used once, in a single transaction. One voucher code per transaction. One claim per customer. To qualify for the Gift, you must not change your device within the first 14 days. Subject to availability, while stocks last. No cash or alternatives. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Gift as a bundle. If you return the Qualifying Purchase without the Gift, you will be charged the standard retail price for the Gift. Terms apply, see o2.co.uk/terms.
on 12-07-2023 16:46
I took the same offer and never received a code at all. O2 are proving to be no help at all. As far as i am concerned, this was an integral part of the purchase conditions and therefore they are in breach of contract.