Extra charges added for next bill that's due next Month

[Skegness-02]

Hello may I ask if you could help me iv seen I have extra money that's added onto my next month bill payment what is a direct debit I was just wondering if I could pay them extra charges off please 

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm