No need to keep posting, as this is NOT Customer Service or Live chat, you will need to speak to o2 Payment Team on 0800 902 0217 or check myo2 and it will tell you..
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company