Extra £6,- on my bill

[Valentina69]

Why put me £6,- extra on my bill?

[TallTrees]

Hi @Valentina69 

You can see extras etc on your bill in MYO2 

We are a customer based community so we can't access accounts etc so if you can't see your charges in MYO2 

Contact o2 customer services Here 

Guide: How to find help & contact O2 

[MI5]

 This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

@Valentina69