Why when I ordered a phone 29th November, which still has not been dispatched, can I not canvcel the order, I am being told I need to pay for the device before I can switch and I don't even have it. This is whats commonly known as FRAUD!!!
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) Or you can call them on 0800 081 0255 Thanks
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