on 11-08-2022 06:18
Good morning
I topped up my data yesterday 100MG for £3.50 and it was used up in 3 mins. I did the same thing 3 minutes later and again it was used up. I only had 1 app running. Please can you look into why this happened and refunding me.
Linda
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on 11-08-2022 08:16
Sorry, we are all customers here. You will need to call or
You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help
on 11-08-2022 08:16
Sorry, we are all customers here. You will need to call or
You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help
on 11-08-2022 11:02
100mb is nothing these days and will be used in seconds on a smart phone.
It's completely pointless and a waste of money to have such a bolt on available as it's of no benefit to 90% of customers.
You need to look at a minimum 1gb or upgrade your tariff to give you more data allowances which is much cheaper.