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Data usage

Anonymous
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Feel as if 2gb of usage runs out really fast what am I doing wrong?
Message 1 of 14
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Anonymous
Not applicable
Use wifi when you can.

Turn off mobile data in your phone settings when on wifi

Turn off 4G if you use it.

Don't stream or update apps on mobile data.

Set your email to fetch and not push.

Use Onavo extend perhaps.

View solution in original post

Message 2 of 14
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Anonymous
Not applicable
Use wifi when you can.

Turn off mobile data in your phone settings when on wifi

Turn off 4G if you use it.

Don't stream or update apps on mobile data.

Set your email to fetch and not push.

Use Onavo extend perhaps.
Message 2 of 14
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jonsie
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MI5
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If it's an iPhone it's a common problem......?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 14
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Anonymous
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Yep 1gb was far not enough for me, now on 5gb lets see how this goes grin
Message 5 of 14
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Anonymous
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Lots of hypothetical chat about iphone and data high usage.

Seems this can be hit and miss. I've used the iPhone 4 onwards with no such issue - however until we know what phone is being used this is if no connection- yet 😄
Message 6 of 14
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MI5
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As I said "IF" as we don't know yet but no harm in directing the OP to a potential issue reported by many across the World as a quick Google search will confirm.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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anticpated
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You would expect this from a low-end consumer product not a high-end smart telephone? Don't they even test these things?

 

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 8 of 14
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MI5
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@anticpated wrote:

You would expect this from a low-end consumer product not a high-end smart telephone? Don't they even test these things?


I have often wondered that myself........?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 14
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Anonymous
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@anticpated wrote:

You would expect this from a low-end consumer product not a high-end smart telephone? Don't they even test these things?

 

 


I'm sure all manufacturers do. 

 

I believe that when a person also upgrades to 4G they spend longer online as more can be done faster and with screen quality continuously increasing end users also typically stream a lot more. Same concept with 3G but not as fast. 

 

Lets hope the OP gets back to us and the info shared this far helps.  😄

Message 10 of 14
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