Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Joined O2 Community new boy

Main reason sending this message, is a learning exercise. Finding my way around.beaver403

Resolved! Upgrading but wish to change from pay monthly to pay as you go

Hi well as you can all see from the title,I am due an upgrade and I am currently on (finishing) a 24 month contract.I'd like to upgrade from a iPhone 5 to a 6, and I Am aware that I have to wait until O2 offers it pay as you go.Does anyone know if th...

Resolved! Feel like I am being ripped off

Hi I am currently paying £32 a month (usually £40 because my phone always rings voicemail??) for 600 minutes, unlimited texts and 750mb of data. As you can see the tariff I seem to be on is VERY out of date and with people paying £10-15 for unlimited...

Resolved! Upgrade Options.

Probably covered in another post somewhere, so forgive me if this is a repeat!Is there any difference in the prices between New Customers and existing customers? I know if I go through Online or a Store I will have to go on Refresh, but apparently CP...

Resolved! Data usage

Feel as if 2gb of usage runs out really fast what am I doing wrong?

Resolved! O2 have blocked my card, so I can't buy anything!

Hello,I've just found out that because my card was declined 3 times (-due to my bank blocking it as it was a large amount), O2 have now blocked my card. I've been told to try again in three days but is there a quicker way to get the block off my card...

Resolved! broken phone

My contract phone is broken, o2 advised me to buy a cheap phone from EBay & transfer the sim card, iv done this but the sim card is locked to my broken phone, now I don't have a phone & stuck with contract till march

Resolved! Issues registering an 02 international sim

Hello,Before travelling I picked up a travel (international) sim in store as it had better rates then my contract and topped it up on purchase with £10.I'm currently in Cambodia and have been attempting fruitlessly to register the sim for use by the ...

Shocking Network Coverage in TS14

For a month now the, frankly atrocious, 'coverage' in Guisborough has been even worse giving sporadic drop outs and interesting texts taking up to four hours to arrive. This, in addition to the fact that the area does not have access to 3G services d...

Resolved! capping call charges

Hi all,I am thinking of getting my daughter a phone on contract and wondered if O2 have a facility to cap the calls to the included minutes, similar to Tescos "Capping" ?

O2

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