Hi
I'm posting this here in the hope someone can help, because so far the problem has been fallen on deaf ears and explained is my equipment and my fault.
A few days ago I was driving and had a text saying I'd used 80% of my data, I wasn't sure what on, as I don't really use data. Then within a minute I got another text saying I had no data left. I shrugged it off presuming some app was playing up, all that was running I think was eBay.
Yesterday I needed to use the Internet, so opened Safari to be greeted with the message saying I'd used all my data. No problem I think and then phoned 2202 for more data, added 100mb and went back to Safari. I still have the message saying I've used all my data, so I gave it a minute or so, yet still had no data.
I then phoned 2202 again, and again added 100mb of data, presuming it hadn't gone through. Then went back to Safari, same message. OK, I thought, obviously a problem. I'll phone o2. I phone and gave up after 10 minutes...
So, today I use your live chat thing (on my laptop as it's pointless from a phone - it doesn't work) and to cut a long story short I've been told I've used 200mb in the last 12 hours.
Well, that'd be fine if I could've actually used data, but no emails, Safari or Apps would function. At all. Aside from that, under Mobile in Settings, the only apps I permit to use over data are Amazon, eBay, Mail, Safari, Fastever and Settings. And background updates are off.
I don't use Facebook or Twitter and I'm an avid avoider of using data unless really bored.
So, can someone please tell me how I could have possibly used 200mb of data in seemingly minutes/seconds?
And yes I've taken my simcard out and turned it on and off. It's an iPhone 5 if that matters.
Any advice would be appreciated, because my phone says I've only used 67mb in the last 7 days, yet o2 insist otherwise - although how they propose I'm supposed to have used that data is beyond me.
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