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‘Connected device’

Pat45
Level 1: Joiner
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Hi - quick query: I have SIM only contract with O2, having bought phone and watch direct from Apple. Watch is listed as a ‘connected device’ (or ‘associated device’ ) on the phone contract. If I update watch or phone - probably watch fairly soon, phone later. - again buying directly from Apple - do I need to change watch details on my phone contract?  And ditto if I later change the phone - can I just swap the SIM, or do I need a conversation with O2?  I’m sure someone out there knows - thanks!

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MI5
Level 94: Supreme
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@Pat45 

You can put your sim in any phone you want. No need to tell O2.

If you change your watch, you will need to link it with your phone which should be a simple as resetting the watch then re-pairing it, however, this does not always go smoothly so help from O2 to reset things at their end may also be required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151796 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Pat45 

You can put your sim in any phone you want. No need to tell O2.

If you change your watch, you will need to link it with your phone which should be a simple as resetting the watch then re-pairing it, however, this does not always go smoothly so help from O2 to reset things at their end may also be required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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