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Charges when outside UK

PML60
Level 1: Joiner
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  • I have incurred excessive charges whilst outside the UK and Europe. My phone was on airplane mode and I used hotel Wi-fi. 
    Is it possible to obtain more detail regarding these charges? 
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pgn
Level 77: Grand Master
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Using the web version of MyO2, your bills should help: Guide: How do I get to the 'Download Bill' page? 

Failing that, you will have to contact O2 CS, via 202 as your phone is PayMonthly, or via Social Media, links below this post, @PML60.

Good luck!

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pgn
Level 77: Grand Master
  • 40391 Posts
  • 246 Topics
  • 1820 Solutions
Registered:

Using the web version of MyO2, your bills should help: Guide: How do I get to the 'Download Bill' page? 

Failing that, you will have to contact O2 CS, via 202 as your phone is PayMonthly, or via Social Media, links below this post, @PML60.

Good luck!

Message 2 of 2
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