Solved: Changing tariff?

CatHopkins · ‎05-04-2020

My current tariff isn’t enough data and I’d like to swap to the pay monthly sim offer running at the moment of 100gb for £20. How do I do this? My o2 app doesn’t offer me this deal when I click to change my tariff, they are all a lot more expensive. My current tariff says ‘length of contract: 1 month’ and they it ends 29 May 2020. Any ideas?

jonsie · ‎05-04-2020

Choose to upgrade not change tariff. There is then a link to choose a sim deal.

I got the same deal last week.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎05-04-2020

Choose to upgrade not change tariff. There is then a link to choose a sim deal.

I got the same deal last week.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-04-2020

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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Old legacy account - Dafault from 2019