on 12-06-2024 14:12
Hey there,
According to my current plan im paying £11 per month which includes 50GB internet. I hardly use 10GB data a month. Thereby, I request to change my current plan to something which is reasonble and below £8 per month with no add on. I hope you'll understand and make the necessary modification as requested. Thank you
on 12-06-2024 14:19
on 12-06-2024 14:19
@Mahesh This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 12-06-2024 14:20
You can change tariff in your MyO2 or contact O2.
Guide: How to find help & contact O2