Solved: Change data plan mid-contract

LtAlexander · ‎04-09-2019

I've seen much better sim only deals on O2, 20GB for £21 something along those lines. I'm a bit annoyed that I'm paying £17 for 3GB of data and £25 device plan on top. This is way too much! I want to get my moneys worth! Is it possible to buy that sim only deal and keep my number for the new sim but still pay the device plan?

MI5 · ‎04-09-2019

@LtAlexander

No, not possible sorry.

You'll have to pay off the device plan to upgrade to the cheaper SIM only deal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-09-2019

@LtAlexander

No, not possible sorry.

You'll have to pay off the device plan to upgrade to the cheaper SIM only deal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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