Cancel sim only deal

[Anonymous]

I'd like to cancel my sim only deal.

I was informed by the O2 guru on the day of my upgrade to cancel the sim card after 2 weeks of my new contract being active.

[Cleoriff · Accepted solution]

Hi @Anonymous If within the 14 days you can change your mind..https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[adamtemp64]

for clarity you say upgrade did you go from sim only onto a contract with the same number ? or start a fresh contract on a new number

[MI5]

How to cancel help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[Martin-O2]

Hey @Anonymous you should be fine if you follow the above advice but if you get stuck or have any questions please let me know.