Calls won't connect

[Anonymous]

Hi guys,

Sorry if this has been discussed elsewhere, I'm a lazy sod tho...

Basically the problem is that people cannot get thru to me, it just goes to answer, after a few attempts they might get thru, and then when I try calling voicemail or anyone, the call just ends before it rings... It takes a lot of persistence but eventually I will get thru.

I have had a few phones and it happens on all them. Originally I thought it was but it is now apparent its not. My signal is fine, no issues there. I am using a nexus 6. It is a daily occurance, and o2 report no problems in the area (Portsmouth).

Any help is appreciated,

Thanks, Steve

[Anonymous]

Do you have call divert on

[MI5]

If you are sure it's not a network issue (but it does sound like it) I'd go to an o2 shop and ask for a sim swap in case yours has gone faulty.

[Anonymous]

Had a sim swap, and no call divert, its just a really annoying situation. Strongly considering swapping network providers.

[Anonymous]

If your on contract have you tried the tugo app as it works over wifi

[MI5]

It still sounds like a network issue to me.

[Anonymous]

Hope the op comes back with an update

[Anonymous]

Any updates on this @Anonymous ? Have you spoken to Customer Service?