Billing

satty · ‎05-12-2023

Hi there

I have got a message from you guys saying a out of a bundle?

Can you please explain more please?

jonsie · ‎05-12-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎05-12-2023

We are just customers, so no access to accounts.

Sounds like there is a charge for something not included in your bundle.

Best call 4445

You can message O2 on

Facebook (https://o2uk.co/O2CFB)

X (Twitter) (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG)

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎05-12-2023

@satty

If this is showing as an order it is just a billing alignment from your move from Virgin.

All ex Virgin customers get this added to ensure they don't pay more with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Billing

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STAC Code

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S25 pre order delivery date