Solved: Re: Better deal

Anonymous · ‎02-05-2017

Hi

I have been offered a deal to switch over to EE for pay-as-you-go. It is for 4GB data per month for the same £15 per month that i am paying o2 for 2GB data. Can o2 match the offer or will i switch to EE.

Thanks

jonsie · ‎02-05-2017

Call retentions and tell them you want your PAC and you may get an offer. However be prepared to leave and think about value for money. As said, nowt these days for loyalty

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

PhoneChanger · ‎02-05-2017

@Anonymous it is unlikely O2 will offer to match, especially on Pay as you Go.

As we tell a number of members on this forum O2 offer the same deals to all their customers new or old, there is no loyalty retention with them.

jonsie · ‎02-05-2017

Call retentions and tell them you want your PAC and you may get an offer. However be prepared to leave and think about value for money. As said, nowt these days for loyalty

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-05-2017

I'd guess you will be switching to EE

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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