Another Belfast shambles

[Anonymous]

For two weeks I have had minimal or zero coverage in the area. Were. I work . Two days ago I was told this. Would be fixed . As I figured. This was more B.S. . Appalling and totally unacceptable. I will be looking to terminate.

[perksie]

Have you checked for known faults with your postcode here:

http://status.o2.co.uk/

If they do know they will be working to fix it and it's not going to allow you to cancel a contract.

There doesn't seem to be a general fault affecting the whole of Belfast.

[Anonymous]

O2 is hopeless in Belfast generally and patchy in many areas of N Ireland. Frequently I find my phone showing almost full bars but can't make a call. Often impossible to use data in and around the City centre, even in the o2 shop in the Victoria Centre there is no signal.

I think the network is severely overloaded.

[Anonymous]

If your phone is showing almost full bars but you can't make a call, you might need a new sim?

[Anonymous]

Here we go again

Live results for BT6 0AE, Belfast, Belfast City

• 

  Sorry we are experiencing high service demand in this area

  A mast close to your location is experiencing a high level of demand for service. This can cause intermittent service for calls, texts and data. We’re working to improve it as quickly as we can. Sorry for any inconvenience.

  Updated 10:00 (refreshed hourly). Recent faults might not show yet.

[Anonymous]

And another location

Live results for BT5 5FL, Belfast, Belfast City

• 

  Sorry we are experiencing high service demand in this area

  A mast close to your location is experiencing a high level of demand for service. This can cause intermittent service for calls, texts and data. We’re working to improve it as quickly as we can. Sorry for any inconvenience.

  Updated 10:00 (refreshed hourly). Recent faults might not show yet.

[Bambino]

Do you know if any of the other networks in Belfast are experiencing the same problems?

[Anonymous]

---

@Anonymous wrote:

And another location

Live results for BT5 5FL, Belfast, Belfast City

• 

  Sorry we are experiencing high service demand in this area

  A mast close to your location is experiencing a high level of demand for service. This can cause intermittent service for calls, texts and data. We’re working to improve it as quickly as we can. Sorry for any inconvenience.

  Updated 10:00 (refreshed hourly). Recent faults might not show yet.

---

These aren't 'faults' (ie something someone can go out and fix) - they are congestion issues.  The only thing that would fix that is O2 putting more cell sites in the area, or less people using the cell site.

[Anonymous]

You hit the nail on the head, appalling congestion in Belfast and some other parts of NI. I experienced the same for several hours in Edinburgh one Saturday before Christmas.

[Anonymous]

Do O2 look at putting more cell sites in if this happens often?