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80% Data Usage out of nowhere

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SammyR
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‎11-05-2018 15:21 - edited ‎11-05-2018 15:23

‎11-05-2018 15:21 - edited ‎11-05-2018 15:23

Ive seen that others have posted on this before. Ive got a text saying Ive used 80% of my data this month. This seems more than odd when I have spent most of my time at home! I cant see if there is a particular day that this has driven it. Will downloading the O2 Priority app last week have used that much when I was at the O2 in London. If so then thats a great scam to get you to buy extra bolt on. Either way am baffled and want to know if there is a way to see if this is legitimate or not.

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Bambino
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on ‎11-05-2018 15:32

on ‎11-05-2018 15:32

@SammyR You can check your data usage on your MyO2 page.

I DO NOT WORK FOR O2



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Bambino
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on ‎11-05-2018 15:32

on ‎11-05-2018 15:32

@SammyR You can check your data usage on your MyO2 page.

I DO NOT WORK FOR O2



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MI5
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on ‎11-05-2018 15:43

on ‎11-05-2018 15:43

What tariff are you on and what phone are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎14-05-2018 13:29

on ‎14-05-2018 13:29

Hi @SammyR, did you find out more about your data usage since you last posted? 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Cleoriff
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‎14-05-2018 14:58 - edited ‎14-05-2018 14:59

‎14-05-2018 14:58 - edited ‎14-05-2018 14:59

@SammyRcould possibly be on a promotional discounted tariff?

They would then get the warning about the baseline tariff before the discount kicks in...

https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

Or if using an iPhone, this could be a case of the 'missing data' issue, posted many times on the forum.

Just suggestions....

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