02 switch up online

Msp · ‎20-01-2025

Has anyone used o2 switch up online and could explain to me a little how it works? Like do I have to send my phone back before getting my new phone?

MI5 · ‎20-01-2025

@Msp

Advice is don't.

Do it in store every time.

Too many issues with phone returns and condition assessments.

Guide: Introducing O2 Switch Up. Swap phones whenever you want!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎20-01-2025

@Msp

To add do not do it online, you are in for a world of pain do it in store if you don't

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎20-01-2025

For sure.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

02 switch up online

Not receiving incoming texts and calls

O2 travel

Why is 02 unlimited data saying that I have went o...

Proof of usage

O2 account ?