Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! contact numbers

How to contact O2 from my mobile, thank you

O2network not showing on my phone

HiMy phone is a pay and Go, & i noticed that where it should say what the network is (in this case o2) the only thing that is showing is my main house internetHow do i change it so it is saying 02 There is nothing in the settings except network - whe...

Classic Pay as You Go - Need travel bolt on but with Data

Hi, a question for my folks.They are on a Classic Pay as you go SIM, so no rolling monthly payments. They are travelling to USA/Florida in the summer and need a data connection to receive accommodation updates on route. Whilst I can see they can add ...

Resolved! Top up with overseas address on debit card

We moved overseas but still have a UK based bank account and debit card. The address on record with the bank is our overseas address. Debit card is not blocked.But if I try to top up my O2 PAYG Sim card, the web form and also the 4444 service does no...

Resolved! Swapping from Tesco to O2 but I want to keep my Tesco number

I have taken my Tesco SIM out of my dual SIM phone. I want to access my details to delete my Tesco contact number. It sending verification msgs to the Tesco number which I'm no longer using as I don't want to be charged for 2 mobiles

Tarriff

hi my data is low and I bought a new tarriff buti want it to start now because I have no data can you do that please

Resolved! O2 Price Rise - Ex Virgin Mobile Customers

Have any former Virgin Mobile customers who were moved over O2 been contacted about a forthcoming price rise?On 21 February I got an email from O2 which started off: "From April 2024 the monthly price of your mobile airtime plan (that's your inclusiv...

Changing tariff faster

Hi I changed my tariff back to the £15 one today but it says it won’t be changed until the 16th can I speed up the process to today?

Refund

Want a refund

Resolved! Top up

I do not have card. How can I top up my nr?

O2

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