Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Change to payg but keep my current number

Simple as this I want to change my current Sim to pay as you go keeping my number. Someone get back to me on this soon or I'll be cancelling current out of contract, contract !!!!!!!!

Resolved! Want to get a data with my balance

want to get data with my balance

Resolved! My tariff hasn’t renewed but I’ve paid

Hi, my rolling plan hasn’t renewed but payment has been taken.

Cannot set up WhatsApp on O2 PAYG phone

Some months ago I set up a new phone (as a secondary or spare) with a new O2 SIM and a new number on a Classic PAYG account. The phone works fine. I then installed the WhatsApp app, and registered it to the new O2 number. Fine. It activated. I sent a...

Resolved! load a voucher

I need help with regards loading an 02 voucher I got as am on a trip outside UK

Resolved! Network connection

I've discovered that despite O2 claiming my area is "good for 4G indoors and out", my connection strength is only as high as -105dBm and can be as low as -119dBm, causing the phone to disconnect. If I turn off 2G I cannot make calls at all. My sim ca...

Pushed into a deal i did not agree to.

So this morning i called customer support to say i needed to change my bank card details as i've changed banks. I have a £10.00 rolling plan which is due for renewal next monday, so i wanted to make sure everything goes smoothly. From the outset it w...

can o2 customer team hlep me issue with number transfor please

hi, i have filled online o2 number transfor fourm to change my number three uk to o2 pay as go thursday morning and friday mid day my three number discontact and i received masage from three my number been disconacted but my o2 sim card has old numbe...

Resolved! Free 02 to 02 numbers

Hi, I have bought payg £15 but did not get free calls to other 02 numbers, did they stop this, thanks

Resolved! Bundles

I topped up my phone can I change it to my bundle… I don’t want to spend another £10

O2

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