Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50619 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25428 Views
  • 19 replies
  • 2 kudos

Resolved! Pay as you go sim card

I ordered a sim card to put in my old samsung phone, to have a second number for on line selling. I fear I may be getting a replacement sim.. can zi avoid that happening?

Fran7 by Level 1: Joiner
  • 380 Views
  • 2 replies
  • 0 kudos

Resolved! Change to payg but keep my current number

Simple as this I want to change my current Sim to pay as you go keeping my number. Someone get back to me on this soon or I'll be cancelling current out of contract, contract !!!!!!!!

new4 by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Cannot set up WhatsApp on O2 PAYG phone

Some months ago I set up a new phone (as a secondary or spare) with a new O2 SIM and a new number on a Classic PAYG account. The phone works fine. I then installed the WhatsApp app, and registered it to the new O2 number. Fine. It activated. I sent a...

ann13 by Level 1: Joiner
  • 2458 Views
  • 12 replies
  • 0 kudos

Resolved! load a voucher

I need help with regards loading an 02 voucher I got as am on a trip outside UK

Esperance by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! Network connection

I've discovered that despite O2 claiming my area is "good for 4G indoors and out", my connection strength is only as high as -105dBm and can be as low as -119dBm, causing the phone to disconnect. If I turn off 2G I cannot make calls at all. My sim ca...

SonofFred by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Pushed into a deal i did not agree to.

So this morning i called customer support to say i needed to change my bank card details as i've changed banks. I have a £10.00 rolling plan which is due for renewal next monday, so i wanted to make sure everything goes smoothly. From the outset it w...