Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51808 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26236 Views
  • 19 replies
  • 2 kudos

Bolt on

Trying to buy a data bolt on but it won’t process 

Laura113 by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

can't log in

I tried logging in to my account and had to reset my password. Try to log in again and it is not accepting my username and password

Pay as you go

Keep my existing O2 number and change to your £9.99 per month fixed for 12 monthshow do i go about sorting this out

RichJC-1 by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Lost mobile phone

I lost my phone and I want to cancel my monthly plan

Paha by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

Renewed plan

I tried to renew my plan why couldn't I? i tried all my cards

Nyros by Level 1: Joiner
  • 248 Views
  • 2 replies
  • 0 kudos

Billing

Why has my monthly bill gone up again?

LenW68 by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

No sim showing

My phone is showing no sim when it’s always been in ? 

Jemma20 by Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos