Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52626 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26568 Views
  • 19 replies
  • 2 kudos

Can you use a toll-free number when roaming in Italy?

When on holiday in Italy recently I tried to dial a "toll-free" number given to me to use to contact a car hire company. When I dialled the number on my O2 PAYG SIM I was given a voice message saying this number is not valid.Should such numbers work ...

AlanCA by Level 1: Joiner
  • 2505 Views
  • 12 replies
  • 0 kudos

Resolved! Keep mobile number to old payg sim

When I have used up my GiffGaff credit I hope to bring my number across to my O2 PAYG SIM. I have had this sim for some months, will it still be OK to transfer, or will I need to get a new sim.

jimlad68 by Level 1: Joiner
  • 1038 Views
  • 4 replies
  • 0 kudos

Resolved! To up changes?

As every month I do I wanted to top up my balance every time I used web top up and it always worked for me. Now today when I tried to top up I got this message ( The card number entered is not an accepted card type. ) Card type : MasterCard and bank ...

Problem by Level 1: Joiner
  • 2222 Views
  • 8 replies
  • 0 kudos

Nokia 2760 - why cannot access gmail INBOX?

I have a Nokia 2760 flip phone. If you need more tech specs, please google Nokia 2760 GSM Arena for more specs (thanks for doing this). I can send email - so I guess I got my pop setting correct. Settings:incoming mail (pop) server: pop.gmail.corequi...

foocindy by Level 1: Joiner
  • 5532 Views
  • 34 replies
  • 0 kudos

Resolved! Big Bundle

I have paid 20 pounds in order to get the big bundle but my balance is only 10 pounds , so how do i know that i have big bundle

Ves by Level 1: Joiner
  • 922 Views
  • 3 replies
  • 0 kudos

H+ when I should get 4G

Hi, I just joined O2 last week (from EE), and have just noticed that where I am sitting at the moment I have H+ signal (Motorola phone)My girlfriend is sitting next to me and has full 4G on her Samsung (also on O2)My phone is 4G compatible, is there ...

Welshyyyyy by Level 1: Joiner
  • 11671 Views
  • 18 replies
  • 0 kudos

Ripped off

Well I tried to get a contract tonight for a new phone. I was told I had to pay a high deposit which later I would get back. I decided not to go ahead.Anyway,to try get the contract I had to put in my bank details and was assured that no money would ...

Sfabs by Level 1: Joiner
  • 1765 Views
  • 7 replies
  • 0 kudos

Resolved! Data Big Bundle - Data Carry-over

I'm on the £10 Data Big Bundle, and I understood that any unused data would be carried over to the new period (subject to the limit, of course). I topped up on 06/09 as usual, and I've got the 5000 texts and the 500 mins of calls as per the new spec ...

Resolved! My number and upgrading my phone

I pay monthly and I noticed you have my number wrong here, also I was wanting to upgrade my phone to a 32 GB phone but can find no help.

Miller by Level 1: Joiner
  • 1261 Views
  • 4 replies
  • 0 kudos