Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! keeping my original number

hi 1st time user for the past 9 days ive been trying to get o2 to change the o2 number, which they have disconnected, in2 my own original number from a different network ive given them the puk or pac code and answered every question that they have as...

Resolved! What is Global Networks

Further to my recent post on loss of data roaming when in Norway; when my wife's Moto G was switched on in Norway we had the message: " Welcome to Global Networks. Calls on Pay and Go to UK costs £2 per minute. Receiving a call costs £2 per minute. D...

Resolved! Web Top-up error

Hello, Has anyone else been having problems doing a web top-up with a Visa card? I get an error message "The card number is not an accepted card type". I called customer service but due to a bad connection / some distortion I couldn't hear to get any...

Resolved! Lost sim for more then 3 months

Hi, I'm an international student and I have been using pay as you go o2 sim since 15th Oct 2016, I recently lost my sim and I can't pass the security question from the calling agent of my frequent calls made during the last 3 months due to the fact t...

Resolved! Cost of a particular call

How can iInd out the cost of a specific call i made?

Resolved! credit card size sim

Is it possable to get a sim the size of a credit card. on pay as you go 2g

Resolved! Access Voicemail without credit/minutes

Hi, any way to access voicemail messages when out of credit/minutes? I think it slightly ridiculous that accessing my voicemail isn't a free service. (That I know anyway).Cheers.

Resolved! charges using viber

hi All, i bought a new phone ,j5 on pay as you go - simple swop of sim and sd card ,no new sim, and set it up etc etc ...first thing was connecting to my wifi, which it completed no prolems i sent several messages on viber after installing it, since ...

Resolved! payments

Why can I not pay by Mastercard? It says I can.When I press pay, it goes red and says " This card is not accepted "

Resolved! my sim

Hi.I have question about my acount o2 and my sim card it doesnt work and my number doesnt exist xxxxxxxxxxxx. I wont to my number back and my o2 acont.Thank you. [Mod edit: Please do not share personal details as your posts are visible to the public....

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