Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

PAYG transfer from EE not working

I'm honestly at my wit's end here and have no idea what to do. I was originally with EE PAYG, my O2 PAYG sim was activated on Monday 10/02 and was told would port over my EE number on Tuesday 11/02. Woke up on Wednesday to no service, and EE SIM no l...

Resolved! Upgrading to Ultimate Plan then downgrading after 14 days?

Hi I am travelling to Dubai on Wednesday. It's going to cost me £6 a day for Travel Bolt. However, I am there for 14 days, so 14 x £6 = £84 !It says if I had an "Ultimate Plan" then Dubai (UAE) is included free of charge.Ultimate Plan is £34.49 / 24 ...

Resolved! O2 National Datbank SIM - no voucher

Hello,I got National Datbank SIM 1.5 months ago at O2 Store Wandsworth. Initial voucher worked but I never got another voucher to renew monthly pay as you go. I was told by O2 store staff it should have arrived on the day of renewal. Called o2 custom...

Resolved! put my payasygo sim to monthly rollover

hi i want to make my new pay as you go sim to be monthly rollover contract

payg tariff being phased out

Anyone able of make sense of the new payg tariffs for me? I'm on the PAYG text and call tariff that's being phased out, the plan suits me as I use it for incoming calls and texts, rarely make outgoing, I top up maybe once every 12-18 months. The new ...

Resolved! phone upgrade

have a pay as you go phone have to upgrade as i think it is 3g can i upgrade and keep the same phone number

Resolved! Roaming time limits

If someone travel inside the EU (either with contact plan or pay as you go UK) and stay longer than 6 months limits, what is going to happen? If for personal reasons (ex:health) someone is forced to stay for several months in EU is there a way to req...

Porting went wrong! HELP - I cannot lose this number!

Hello. I am trying to switch to O2 from ID Mobile. I submitted my PAC on the O2 website but then it declined 3 times! When asking for a new PAC, ID Mobile says NO because the PAC has already been used! Does this mean I will lose my number?I used to b...

Resolved! PAYG SIM card not activated by expiry but within 6 months

I forgot to activate a PAYG SIM card, on which it stated “MUST activate by 2 Oct 2024.” The CS at a retail shop told me that there is no hope to get it activated again. I saw some messages in this community suggested that 180 days may be the final li...

Nokia 22 setup

My phone is a Nokia 2.2 and what are the right network settings or setup on my phone

O2

Forum Posts