Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Sim swap for new phone

HelloI'm helping a neighbour switch to a new phone. She's on O2 payg and wishes to keep her number.Her old phone has a micro-sim. The new one needs a nano.I had an old nano sim last used in March when my wife switched from o2 payg to sky contract.Hav...

Resolved! Just registered and expected a free £5

I read that on the first time of registering I would get a free £5 added to my Pay as You go account. This has not been done. How do I apply for this please? I am a new subscriber to 02.

Change my plans as pay as you go

I traveled to another count for a couple of months.I will not use my O2 here.I need to change my month payment for pay as you go.

Balance

How could my balance have been used for a call UK based. I want my money. £15 and I want it back.

My new pay as you go replacement sim never arrived

SIM card never arrived waited 6 days now and faulty number still flashing on and off faulty ‘no service’ what should I do? No live chat is available

Resolved! Capital one harrasment for someone else

Hi,I have been harrassed by one or two call a day from "capital one" regarding someone else.How can I block them to call me? That is very annoying. Regards,Alexis

Resolved! How to change from Pay as You go to Pay Monthly without changing SIM card

Hi!I am in Malaysia, and want to change the Pay As you go to Pay monthly. Can I change without having to change the SIM Card, as I am afraid the card will get lost when sent hereThank youRegards,

4G LTE Router Remote Access Problem

Background: I bought a TP-Link Archer MR200 4G router and hooked it up with an EE SIM. Although the EE signal was poor (even with an external antenna), I could access the Internet from my LAN, and vice-versa - specifically, I could hit the router WAN...

Bolt on not working?

On my pay as you go sim I ran out of my data allowance. I then purchased the 500MB snack product however my data is not working?

Trying to register a sim

Getting stressed out, pls help! I bought a new contract instead of upgraded (yep I know!) It with the same network, but I have to register another network sim (O2) to put the PAC code onto it. I went to register sim but it has to send the phone the c...

O2

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