Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I work for a community charity and we recieved some funding to support people who are isolated during lockdown. I was tasked with purchasing 10 tablets and decided on the Alcatel 3T 8 refurb. Long story short, it wasn't easy as you can only add o...
HiWhat are the per min call cost uk to Netherlands if you buy a international monthly bolt on at £2?Are the call costs the same if you buy the one off bolt on at £4.99?Which is the better option?ThanksD
Hi, can anyone help? I have topped up £10 twice and the balance is showing at just £10. Where has my money gone? I can’t seem to speak to anyone.
Can anyone help please. seen on online that existing PAYG classic customers now need to top up at least every 6 months to prevent their number being cut off. This apparently needs to be done even if the phone is used and there is existing credit. I c...
How often do you need to top-up to keep your number active?I am travelling for 3-6 months and not sure what the minimum top-up amount and minimum time?
Its an iPhone 11 max pro - worked overseas fine on 4G on a foreign SIM. It was bought in the UK from an Apple store so its certainly a UK compliant model. Compared with my wifes model (similar iPhone) and sitting right next to her, hers gets 4G alway...
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I have a transaction on my bank statement that I do not recognise as I do not have an O2 phone for £13 stated as being pay & go. Who can I call to get this sorted?
HelloI'm helping a neighbour switch to a new phone. She's on O2 payg and wishes to keep her number.Her old phone has a micro-sim. The new one needs a nano.I had an old nano sim last used in March when my wife switched from o2 payg to sky contract.Hav...
I read that on the first time of registering I would get a free £5 added to my Pay as You go account. This has not been done. How do I apply for this please? I am a new subscriber to 02.
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